At Retrocore Digital, we are committed to protecting your privacy and safeguarding your personal information. We collect only the information necessary to provide our services, process your orders, and improve your experience with us.

We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy or where required by law.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

When you interact with Retrocore Digital, we may collect the following information:

Personal Information

  • Full name
  • Company or business name
  • Billing address
  • Email address
  • Secondary email address (if provided)
  • Phone number
  • Project details
  • Country or region of residence
  • Any additional information you voluntarily provide through project briefs, inquiry forms, or customer support.

Some information is mandatory for processing your order, while other information is optional.

Project Information

To provide our services effectively, we collect project-specific information such as:

  • Design preferences
  • Brand guidelines
  • Website or application requirements
  • Marketing objectives
  • Documents, images, logos, and other assets you provide

Communications

We may retain records of communications including:

  • Customer support inquiries
  • Feedback
  • Reviews
  • Complaints
  • Suggestions
  • Testimonials (only with your permission where applicable)

Technical Information

When you visit our website, we may automatically collect technical information such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time and date of your visit
  • Clickstream and browsing behavior

We may use services such as Google Analytics or similar analytics platforms to help us understand website usage and improve our services.

These services may collect cookies, device identifiers, and other analytics information in accordance with their own privacy policies.

How We Use Your Information

The information we collect is used to:

  • Process and manage your orders
  • Deliver products and services
  • Communicate project updates
  • Provide customer support
  • Process invoices and payments
  • Improve our services and website
  • Personalize your experience
  • Analyze website performance
  • Prevent fraud and unauthorized activities
  • Comply with applicable legal obligations

With your consent where required, we may also send:

  • Promotional offers
  • Company news
  • Product announcements
  • Service updates
  • Marketing communications

You may unsubscribe from marketing communications at any time.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze visitor behavior
  • Enhance website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

Children's Privacy

Retrocore Digital does not knowingly collect personal information from children under the age of 13 (or the minimum legal age applicable in your jurisdiction).

Our services are intended for businesses and individuals who are legally capable of entering into contracts.

If we become aware that we have unintentionally collected information from a child, we will promptly delete such information.

Payment Security

We take payment security seriously.

Payments are processed using secure third-party payment providers that utilize industry-standard encryption technologies, including Secure Socket Layer (SSL) and Transport Layer Security (TLS), where applicable.

Retrocore Digital does not store complete payment card information on its own servers unless explicitly stated.

Confidentiality

We recognize the importance of maintaining the confidentiality of your information.

Your personal and project-related information is stored securely and is accessible only to authorized personnel who require access to perform their job responsibilities.

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from:

  • Unauthorized access
  • Loss
  • Theft
  • Misuse
  • Alteration
  • Disclosure

We will never disclose your confidential information to third parties without your consent unless required by law or necessary to provide our services.

Information Sharing

Retrocore Digital does not sell or rent your personal information.

We may share your information only in the following circumstances:

  • With trusted service providers assisting in delivering our services
  • With payment processors for secure transaction processing When required by applicable law
  • When required by applicable law
  • To comply with legal proceedings or government requests
  • To protect our legal rights, customers, employees, or property

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

Data Retention

We retain personal and project-related information only for as long as necessary to:

  • Complete your project
  • Provide ongoing support
  • Meet legal, accounting, or tax obligations
  • Resolve disputes
  • Enforce our agreements

After the applicable retention period, information will be securely deleted or anonymized where practical.

Changes to This Privacy Policy

Retrocore Digital reserves the right to update or modify this Privacy Policy at any time.

When significant changes are made, we will update the effective date of this Privacy Policy and, where appropriate, provide additional notice through our website or other communication channels.

Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

Legal Disclosure

While protecting your privacy is one of our highest priorities, we may disclose personal information when we reasonably believe such disclosure is necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from government authorities
  • Comply with court orders or legal proceedings
  • Protect the rights, property, or safety of Retrocore Digital, our clients, or others
  • Prevent fraud or illegal activities

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Object to certain data processing activities
  • Request a copy of your personal information

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Retrocore Digital handles your personal information, please contact us using the official contact information available on our website.

We will make reasonable efforts to respond to your inquiry promptly.